Disclaimer and Conditions of Use for Q-Technology and Fascia-Tool Products.
1. Disclaimer for Customers in Quebec and Canada
The Neuro Performance Institute Inc., based in Quebec, designs and distributes innovative insoles
under the Q-Technology brand, and the Fascia-Tool intended to improve
postural comfort and support users in their daily activities.
However, it is crucial that you understand the limitations and responsibilities
associated with the use of these products.
1. Non-Medical Use:
- Q-Technology insoles: They are not medical devices and
should not be used as such. They are not intended to
diagnose, treat, cure or prevent any disease or
medical condition. They are intended for general well-being use, to
promote better posture and increased body stability.
- If you have any pre-existing medical conditions, including
musculoskeletal disorders, implants or medical devices
, it is imperative to consult a healthcare professional
before using our insoles.
- Fascia-Tool: The Fascia-Tool is a manual device designed to assist with
myofascial release and improve soft tissue mobility.
It should not be used as a substitute for
professional medical treatment. If you have any injuries, chronic conditions, or
acute pain, consult a healthcare professional before
using this tool.
2. No Guarantee of Results:
- Q-Technology insoles: Results may vary from person to
person. The Neuro Performance Institute Inc. does not guarantee specific results
in terms of pain relief, improved posture in all three planes of space (except for the Q-Pro), or other perceived benefits. Any positive effects observed by users
are subjective and can be influenced by several individual factors.
- Fascia-Tool: Potential positive effects, such as improved mobility
or reduced muscle tension, are subjective and may
vary depending on the user. No specific results are guaranteed.
3. Limited Liability:
- Q-Technology and Fascia-Tool insoles: The Neuro Performance Institute
Inc. declines all responsibility for damage, injury or
inconvenience resulting from incorrect, inappropriate use or use contrary to the recommendations provided in the user guide.
This limited liability also applies to any unauthorized modification or alteration of the Q-Technology Insoles and/or Fascia-
Tool and will void any warranty.
- By purchasing and using our products, you agree to these terms and
understand that use of the products is at your own risk.
4. Warranty and Returns:
- Q-Technology and Fascia-Tool insoles: This limited warranty
only covers manufacturing defects noted upon receipt of the product. You have 30 days from receipt of the product
to report any manufacturing defect. This warranty does not cover
damage due to normal wear and tear, accident, misuse or neglect. For further details, please see
our terms and conditions. The warranty period begins from
the date of receipt of the product, as confirmed by delivery tracking
.
- For any return or replacement requests, please contact
our customer service within 30 days of receiving your
order.
2. Disclaimer for International Customers
1. Compliance with Local Regulations:
- Q-Technology and Fascia-Tool Insoles: These products are available internationally. It is your responsibility to verify that their use complies with the laws and regulations in force in
your country. The Neuro Performance Institute Inc. cannot be held responsible for any legal or regulatory issues related to the importation
or use of these products outside of Canada.
- Some jurisdictions may impose restrictions on the importation
or use of products related to health and wellness. Neuro Performance Institute Inc. cannot be held responsible for any legal or regulatory issues arising from the purchase or use of our
products in other countries.
2. Medical Disclaimer:
- Q-Technology insoles are not considered
medical devices, and their effectiveness is not validated by medical authorities
in all countries. We strongly advise our customers to consult a local healthcare professional before using our
insoles, especially if they have specific health concerns.
- Any use of Q-Technology insoles outside the scope
of use recommended by the Neuro Performance Institute Inc. is under
your sole responsibility.
- Fascia-Tool: This tool is intended for personal use for
myofascial relief. It is not recognized as a medical device
in all jurisdictions and should be used with caution. Consult a professional before use, especially if you suffer from musculoskeletal conditions or are undergoing medical treatment.
3. Limits of Legal Liability:
- Q-Technology and Fascia-Tool insoles: The Neuro Performance Institute
Inc. disclaims all liability in the event of non-compliance with
local laws. Consumers should ensure that the purchase and
use of products complies with applicable local standards.
- In the event of a dispute, the laws in force in the province of Quebec, Canada,
will apply, and any legal action must be taken in the
competent courts of that province.
3. Other Important Details for the Client and the Company
1. Safety and Instructions for Use:
- Q-Technology insoles: They must be used in
shoes adapted to your size and must not be modified or
altered in any way. Use in inappropriate conditions, such as excessively humid environments
, could compromise their integrity and performance. It
is recommended not to put the insoles in the washing machine.
- Fascia-Tool: Use gentle, controlled movements, avoiding
excessive pressure. Do not use on damaged, infected or inflamed skin
. Keep it out of reach of children.
2. Data Confidentiality:
- By purchasing our products, customers agree to
have some of their personal information collected and used for order processing and customer service. We
strictly comply with data protection legislation and do not share
this information with third parties without explicit consent.
- For more information on how we protect your
data, see our privacy policy available on
our website.
3. Modification of the Conditions:
- The Neuro Performance Institute Inc. reserves the right to modify these
disclaimers at any time, without
notice. Customers are invited to regularly consult the
updated conditions available on our website.